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  1. Information handling is defined as the way information is managed in order to maintain confidentiality.1
  2. Personal information can be discussed with authorised staff such as a case manager.1
  3. Personal information should be discussed where it can be heard by public or third parties.1
  4. Most personal information that you come across with a client requires no extra protection1
  5. Client’s files or folders should be:1
  6. Organ donation is considered sensitive information.1
  7. Private and confidential information should be protected from unauthorised access.1
  8. Data/information breaches can be severe with detrimental consequences for the client and provider.1
  9. It is everyone’s duty to protect clients receiving care and support, including their personal and private information.1
  10. Information that is mentioned in passing or visible to someone passing by is called what? (Choose one)1
  11. Before taking a photo or sharing information about clients, consent is needed.1
  12. A client who gives consent to sharing their details can change their decision at anytime.1
  13. Personal data contains information such as (choose one answer):1
  14. Before discussing or sharing a client’s private information, staff must: (choose one)1
  15. If someone is not able to make a decision due to their capacity, then consent is needed from whom? Choose one1
  16. If an individual’s personal information is revealed unintentionally, what should be done? (Choose one)1
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