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  1. Before taking a photo or sharing information about clients, consent is needed.1
  2. Personal information can be discussed with authorised staff such as a case manager.1
  3. Information that is mentioned in passing or visible to someone passing by is called what? (Choose one)1
  4. If someone is not able to make a decision due to their capacity, then consent is needed from whom? Choose one1
  5. Personal data contains information such as (choose one answer):1
  6. Client’s files or folders should be:1
  7. Most personal information that you come across with a client requires no extra protection1
  8. It is everyone’s duty to protect clients receiving care and support, including their personal and private information.1
  9. Data/information breaches can be severe with detrimental consequences for the client and provider.1
  10. Organ donation is considered sensitive information.1
  11. If an individual’s personal information is revealed unintentionally, what should be done? (Choose one)1
  12. Personal information should be discussed where it can be heard by public or third parties.1
  13. Private and confidential information should be protected from unauthorised access.1
  14. A client who gives consent to sharing their details can change their decision at anytime.1
  15. Before discussing or sharing a client’s private information, staff must: (choose one)1
  16. Information handling is defined as the way information is managed in order to maintain confidentiality.1
Back to: Confidentiality and Information Handling 1