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  1. A client who gives consent to sharing their details can change their decision at anytime.1
  2. Personal information should be discussed where it can be heard by public or third parties.1
  3. It is everyone’s duty to protect clients receiving care and support, including their personal and private information.1
  4. Data/information breaches can be severe with detrimental consequences for the client and provider.1
  5. If someone is not able to make a decision due to their capacity, then consent is needed from whom? Choose one1
  6. Before discussing or sharing a client’s private information, staff must: (choose one)1
  7. Information handling is defined as the way information is managed in order to maintain confidentiality.1
  8. Personal information can be discussed with authorised staff such as a case manager.1
  9. Client’s files or folders should be:1
  10. Private and confidential information should be protected from unauthorised access.1
  11. Organ donation is considered sensitive information.1
  12. Most personal information that you come across with a client requires no extra protection1
  13. Information that is mentioned in passing or visible to someone passing by is called what? (Choose one)1
  14. Personal data contains information such as (choose one answer):1
  15. Before taking a photo or sharing information about clients, consent is needed.1
  16. If an individual’s personal information is revealed unintentionally, what should be done? (Choose one)1
Back to: Confidentiality and Information Handling 1